Magicjack Vocaltec Ltd
magicjack.com ↗In their words
“Results during the quarter include 95,000 device activations as well as a churn rate of 2.4% which was consistent with Q3 of 2016.”
“We reported average monthly churn of 2.4%, which is the lowest for the company since we began tracking this metric.”
“We reported average monthly churn of 2.5%, which was the best in the Company's history.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Churn (magicJack): 2.4% (Q4 2016) — “Results during the quarter include 95,000 device activations as well as a churn rate of 2.4% which was consistent with Q3 of 2016.”
Churn (Consumer): 2.4% (Q3 2016) — “We reported average monthly churn of 2.4%, which is the lowest for the company since we began tracking this metric.”
Churn (consumer): 2.5% (Q2 2016, monthly) — “We reported average monthly churn of 2.5%, which was the best in the Company's history.”
Churn: 2.8% (Q2 2015) — “During the quarter ended June 30, 2015, magicJack's average monthly churn was 2.8%.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.