NPS Intelligence (beta)

“We achieved a Net Promoter Score of over 70, which indicates we’re listening and making the right investments in our dealers. This partnership is vital in both good times…”

“9 th consecutive year of 80+ Net Promoter Score • Highest ranking retail or technology company on Forbes Best Employer in the U.S. and #8 overall •”

“Ford's Net Promoter Score has plummeted to 32, falling significantly below the industry average of 41 amid recall crisis.”

“GM's dealership NPS is negative 73; only 16% of technicians believe the industry is attractive.”

“Advance Auto Parts reported Net Promoter Score rising from the high 60s to nearly 80 points in Q2 2026, alongside improved in-store attachment rates.”

“Valvoline management believes the company has a top-tier Net Promoter Score of 80, noted in investment analysis.”

“Motorpoint Group reports a Net Promoter Score of 84, reflecting a strong customer-first proposition.”

“Li Auto MEGA sales surpass 30,000 units with Net Promoter Score of 80% and strong repurchase and referral rates.”

“NPS increased from 23 in Fiscal 2019 to 40 in Fiscal 2023. The brand has grown consistently on both awareness and consideration scores.”