NPS Intelligence (beta)

Disclosed NPS & retention by vertical

96
Latest disclosed NPS
21 Nov 2019
2
NPS entries
1 with a number
2019–22
Years covered
2 entries in all

In their words

“CARSTAR shops co-owned by Steve Davis have achieved CSI scores around 95 and a net promoter score of 95.9, demonstrating strong operational improvements.”
— reported by fenderbender.com · 21 Nov 2019
“CARSTAR Murray's Seattle recognized for Top Net Promoter Score Award at CARSTAR Conference 2022.”
— reported by bodyshopbusiness.com · 29 Jul 2022

NPS disclosures (2)

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29 Jul 2022
NPSProgram

CARSTAR Murray's Seattle recognized for Top Net Promoter Score Award at CARSTAR Conference 2022.

— reported by bodyshopbusiness.com · 29 Jul 2022
bodyshopbusiness.com ↗
21 Nov 2019
NPS96

CARSTAR shops co-owned by Steve Davis have achieved CSI scores around 95 and a net promoter score of 95.9, demonstrating strong operational improvements.

— reported by fenderbender.com · 21 Nov 2019
fenderbender.com ↗

Retention disclosures (0)

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No retention figures yet.

Lighthouse companies in Automotive (makers, dealers, parts)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.