Gogoro
gogoro.com ↗In their words
“Increase in churn rate on an annual basis from 0.95% in 2024”
“Annualized churn rate is low at 1.34% for 2025 against our total subscriber base”
“Gogoro released second quarter financial results with focus on retention metrics.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Gogoro released second quarter financial results with focus on retention metrics.
Churn: 0.95% (FY2024) — “increase in churn rate on an annual basis from 0.95% in 2024”
Churn: 1.34% (FY2025) — “annualized churn rate is low at 1.34% for 2025 against our total subscriber base”
Gogoro's user-centric design, eco-friendly initiatives and battery-swapping ecosystem aimed at enhancing customer retention.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.