VehicleLyfe
In their words
“VehicleLyfe reports a 12% drop in customer retention for dealers, highlighting a loyalty crisis as repeat sales decline.”
“Auto dealership loyalty hits record lows post-pandemic; VehicleLyfe urges dealers to rebuild customer trust and improve retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
VehicleLyfe reports a 12% drop in customer retention for dealers, highlighting a loyalty crisis as repeat sales decline.
Auto dealership loyalty hits record lows post-pandemic; VehicleLyfe urges dealers to rebuild customer trust and improve retention.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.