Niello Co.
In their words
“Niello Co. reports 72% customer retention across the group, up from a 70% target.”
“The Niello Company retains more than 70% of its service customers returning.”
“Niello Group targets 70% service customer retention through aggressive pricing and fast turnarounds, outperforming independents.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Niello Co. reports 72% customer retention across the group, up from a 70% target.
The Niello Company retains more than 70% of its service customers returning.
Niello Group targets 70% service customer retention through aggressive pricing and fast turnarounds, outperforming independents.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.