Insurance Acquisition Corp.
In their words
“Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”) in 2020, an order of magnitude higher score than traditional auto retailers.”
“Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”) in 2020, an order of magnitude higher score than traditional auto retailers.”
“Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”) in 2020, an order of magnitude higher score than traditional auto retailers.”
Disclosed NPS over time
Every Net Promoter Score Insurance Acquisition Corp. has published, by date.
NPS disclosures (13)
Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”) in 2020, an order of magnitude higher score than traditional auto retailers.
Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”) in 2020, an order of magnitude higher score than traditional auto retailers.
Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”) in 2020, an order of magnitude higher score than traditional auto retailers.
Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”), an order of magnitude higher score than traditional auto retailers.
Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”), an order of magnitude higher score than traditional auto retailers.
As a result of our technology - driven and customer centric approach, Shift has earned a 70 net promoter score for customer satisfaction, well above that received by traditional auto retailers.
Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”), an order of magnitude higher score than traditional auto retailers.
Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”), an order of magnitude higher score than traditional auto retailers.
Customer response to the Shift experience is extremely positive, resulting in a 70 Net Promoter Score (“NPS”), an order of magnitude higher score than traditional auto retailers.
…penetration $ 84 1 BN Domestic Used Automotive TAM Experienced team leading technology and consumer experience 70 Net Promoter Score 1 Expansive customer base and partner network 330K+ Peak Monthly Unique Visitors in 2020 2 Differentiated at -…
…penetration $ 84 1 BN Domestic Used Automotive TAM Experienced team leading technology and consumer experience 70 Net Promoter Score 1 Expansive customer base and partner network 290K+ Peak Monthly Unique Visitors in 2020 2 Differentiated at -…
We think customers appreciate the combination of our easy to use digital platform, our broad vehicle selection and our overall commitment to customer satisfaction as evidenced by our 70 net promoter score.
…provides an efficient path for a successful transformation to a public company.” Toby Russell, Shift Co-CEO added, “Our high net promoter score demonstrates our success in delivering a simple, satisfying car buying experience for consumers, and our…
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.