DIMO
In their words
“DIMO ranked highest in Net Promoter Score across Southeast Asia in automotive aftersales.”
“DIMO gains higher Customer Satisfaction Index and Net Promoter Scores at Mercedes-Benz Service Excellence regional awards.”
NPS disclosures (2)
DIMO ranked highest in Net Promoter Score across Southeast Asia in automotive aftersales.
DIMO gains higher Customer Satisfaction Index and Net Promoter Scores at Mercedes-Benz Service Excellence regional awards.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.