NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Automotive (makers, dealers, parts)  /  Thomas Built Buses

Thomas Built Buses

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Latest disclosed NPS
no score published
7
NPS entries
0 with a number
2018–25
Years covered
7 entries in all

In their words

“Thomas Built Buses achieved a 'World Class' Net Promoter Score for the tenth consecutive year.”
— reported by stnonline.com · 22 Feb 2025
“Thomas Built Buses once again earns a 'World Class' Net Promoter Score.”
— reported by stnonline.com · 22 Feb 2023
“Thomas Built Buses earns world-class Net Promoter Score designation for the seventh consecutive year.”
— reported by stnonline.com · 25 Feb 2022

NPS disclosures (7)

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22 Feb 2025
NPSProgram

Thomas Built Buses achieved a 'World Class' Net Promoter Score for the tenth consecutive year.

— reported by stnonline.com · 22 Feb 2025
stnonline.com ↗
22 Feb 2023
NPSProgram

Thomas Built Buses once again earns a 'World Class' Net Promoter Score.

— reported by stnonline.com · 22 Feb 2023
stnonline.com ↗
25 Feb 2022
NPSProgram

Thomas Built Buses earns world-class Net Promoter Score designation for the seventh consecutive year.

— reported by stnonline.com · 25 Feb 2022
stnonline.com ↗
11 Feb 2021
NPSProgram

Thomas Built Buses earned a 'World Class' Net Promoter Score (70–100 range) for the fifth consecutive year.

— reported by stnonline.com · 11 Feb 2021
stnonline.com ↗
11 Feb 2020
NPSProgram

Thomas Built Buses earned a world-class Net Promoter Score to gauge whether it is meeting customers' needs.

— reported by stnonline.com · 11 Feb 2020
stnonline.com ↗
30 Jan 2019
NPSProgram

Thomas Built Buses and its dealer network achieved world-class Net Promoter Score again according to Daniel Group research.

— reported by stnonline.com · 30 Jan 2019
stnonline.com ↗
6 Feb 2018
NPSProgram

Thomas Built Buses received a world-class Net Promoter Score for 2017 from customers.

— reported by stnonline.com · 6 Feb 2018
stnonline.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.