Thomas Built Buses
In their words
“Thomas Built Buses achieved a 'World Class' Net Promoter Score for the tenth consecutive year.”
“Thomas Built Buses once again earns a 'World Class' Net Promoter Score.”
“Thomas Built Buses earns world-class Net Promoter Score designation for the seventh consecutive year.”
NPS disclosures (7)
Thomas Built Buses achieved a 'World Class' Net Promoter Score for the tenth consecutive year.
Thomas Built Buses once again earns a 'World Class' Net Promoter Score.
Thomas Built Buses earns world-class Net Promoter Score designation for the seventh consecutive year.
Thomas Built Buses earned a 'World Class' Net Promoter Score (70–100 range) for the fifth consecutive year.
Thomas Built Buses earned a world-class Net Promoter Score to gauge whether it is meeting customers' needs.
Thomas Built Buses and its dealer network achieved world-class Net Promoter Score again according to Daniel Group research.
Thomas Built Buses received a world-class Net Promoter Score for 2017 from customers.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.




