ACV Auctions Inc.
acvauctions.com ↗In their words
“I think we're seeing higher buyer NPS as it relates to the sell-through at rate conversion rate, probably than I've seen in several years. So we're seeing some confidence from buyers coming back on conversion rate.”
“Uyer side, our NPS continues to climb ahead of others in the sector. Buyers would prefer to buy in ACV.”
“ACV, a provider of customer retention products for new car dealerships, released its 2023 Dealership Service Retention Report.”
NPS disclosures (2)
I think we're seeing higher buyer NPS as it relates to the sell-through at rate conversion rate, probably than I've seen in several years. So we're seeing some confidence from buyers coming back on conversion rate.
uyer side, our NPS continues to climb ahead of others in the sector. Buyers would prefer to buy in ACV.
Retention disclosures (1)
ACV, a provider of customer retention products for new car dealerships, released its 2023 Dealership Service Retention Report.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.