Cox Automotive
coxautoinc.com ↗In their words
“Cox Automotive research highlights client retention as a key success factor for independent dealership buyers.”
“Study shows dealer service retention falling as independent shops gain market ground, per Cox Automotive.”
“Cox Automotive investing in customer data and experience management to maximize retention and lifetime value.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Cox Automotive research highlights client retention as a key success factor for independent dealership buyers.
Study shows dealer service retention falling as independent shops gain market ground, per Cox Automotive.
Cox Automotive investing in customer data and experience management to maximize retention and lifetime value.
Cox Automotive has improved customer retention through enhanced support services.
Cox Automotive Account Executive role focused on client retention through product optimization.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.