Motorpoint
motorpoint.co.uk ↗In their words
“Motorpoint Group reports a Net Promoter Score of 84, reflecting a strong customer-first proposition.”
“Motorpoint reaches record revenue with net promoter score remaining at industry-leading 84.”
“Motorpoint's Net Promoter Score reached a record 84, up from 83 in the prior half-year period.”
Disclosed NPS over time
Every Net Promoter Score Motorpoint has published, by date.
NPS disclosures (6)
Motorpoint Group reports high customer satisfaction with a Net Promoter Score.
Motorpoint Group reports a Net Promoter Score of 84, reflecting a strong customer-first proposition.
Motorpoint reaches record revenue with net promoter score remaining at industry-leading 84.
Motorpoint's Net Promoter Score reached a record 84, up from 83 in the prior half-year period.
Motorpoint increased its Net Promoter Score to a record 84 in June 2021, up from 83 in H2 FY21.
Motorpoint achieved a Net Promoter Score performance of 77% (up from 75% in FY17 H1) and a 20.5% increase in repeat customers.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.