Aptiv PLC
aptiv.com ↗In their words
“Additionally, the continued rollout of our Net Promoter System has resulted in actionable insights to improve our efficiency, our resiliency and service levels, thereby increasing customer intimacy.”
NPS disclosures (2)
…commercial resources to accelerate decision making and improve execution ONGOING SUPPORT Continuous engagement with NPS - driven feedback loops to ensure flawless delivery and identify new opportunities PROACTIVE COLLABORATION Leveraging unique value…
Additionally, the continued rollout of our Net Promoter System has resulted in actionable insights to improve our efficiency, our resiliency and service levels, thereby increasing customer intimacy.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.