Mahindra
mahindra.com ↗In their words
“Mahindra appointed a new executive to drive customer experience improvements measured via Net Promoter Score across automotive and hospitality divisions.”
“Mahindra's blockchain-based rewards program has increased customer retention by 40 percent.”
NPS disclosures (1)
Mahindra appointed a new executive to drive customer experience improvements measured via Net Promoter Score across automotive and hospitality divisions.
Retention disclosures (1)
Mahindra's blockchain-based rewards program has increased customer retention by 40 percent.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.