Autosoft
In their words
“Autosoft wins three 2020 Stevie Awards; reports 3-point increase in Customer Satisfaction Rating and 90% customer effort score.”
“Autosoft announces integration with Xtime, a customer retention solution for automotive dealers.”
“Autosoft dealerships using Dynatron tools achieved better customer retention and increased profitability in service departments.”
NPS disclosures (1)
Autosoft wins three 2020 Stevie Awards; reports 3-point increase in Customer Satisfaction Rating and 90% customer effort score.
Retention disclosures (2)
Autosoft announces integration with Xtime, a customer retention solution for automotive dealers.
Autosoft dealerships using Dynatron tools achieved better customer retention and increased profitability in service departments.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.