YourMechanic
yourmechanic.com ↗In their words
“YourMechanic, which has served over 1.6 million vehicles since 2011, earned a Net Promoter Score of 91.”
“YourMechanic reports industry record high Net Promoter Score of 91.”
“YourMechanic has earned an industry record high Net Promoter Score of 91 in partnership with LeasePlan.”
Disclosed NPS over time
Every Net Promoter Score YourMechanic has published, by date.
NPS disclosures (3)
YourMechanic, which has served over 1.6 million vehicles since 2011, earned a Net Promoter Score of 91.
YourMechanic reports industry record high Net Promoter Score of 91.
YourMechanic has earned an industry record high Net Promoter Score of 91 in partnership with LeasePlan.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.