NPS Intelligence (beta)

Disclosed NPS & retention by vertical

36
Latest disclosed NPS
31 Dec 2019
2
NPS entries
1 with a number
2019–22
Years covered
2 entries in all

In their words

“Net Promoter Score. Measure of client satisfaction”
— reported by ayvens.com · 31 Dec 2022

NPS disclosures (2)

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31 Dec 2022
NPSProgram

Net Promoter Score. Measure of client satisfaction

— reported by ayvens.com · 31 Dec 2022
ayvens.com ↗
31 Dec 2019
NPS36

2019 NPS was at 36%

— reported by societegenerale.com · 31 Dec 2019
societegenerale.com ↗

Retention disclosures (0)

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No retention figures yet.

Lighthouse companies in Automotive (makers, dealers, parts)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.