Verticals / Technology / Data & analytics
Data & analytics
200
Companies
with a public disclosure
34
Gave a number
a disclosed NPS
60
Median latest NPS
last 3 years
4
Silent
known companies, nothing published
Lighthouse companies
Clearwater Analytics
Data & analytics · clearwateranalytics.com
60NPS · 2025
NRR 108% · 2026GRR 97% · 2026Churn 3% · 2025
“The strength of our platform is demonstrated by our approximately 80% win rate for new clients over the prior four years in deals that reached the proposal stage, as well…”
Latest: SEC 10-Q quarterly report
AvePoint
Data & analytics · avepoint.com
50NPS · 2026
NRR 110% · 2026GRR 89% · 2026
“To optimize and allow for tight integration of our solutions to our customers' expansive multi-cloud infrastructure We maintain a Net Promoter Score above 50, an elite be…”
Latest: SEC 10-K annual report
Planet Labs PBC
Data & analytics · planet.com
63NPS · 2023
NRR 109% · 2026
“We are very proud of the progress we've made in our retention rate, which has been directly correlated with high customer satisfaction as reflected in an NPS score of 63 …”
Latest: Earnings call, Q4 2023
Research Solutions
Data & analytics · researchsolutions.com
60NPS · 2023
NRR 14% · 2026Retention 90% · 2022
“This is reflected in our NPS score remaining over 60 and the fact that we can deliver the increase in Transactions reflected in the year-over-year growth in that segment …”
Latest: Earnings call, Q2 2023
Life360
Data & analytics · life360.com
60NPS · 2026
“Life360 has a Net Promoter Score of +60, suggesting strong customer satisfaction with its services.”
Latest: fool.com
NIQ
Data & analytics · niq.com
52NPS · 2026
“NIQ achieved all-time-high Net Promoter Score of 52, up 7 points year-over-year, alongside net dollar retention of 105%.”
Latest: seekingalpha.com
AlgoShack
Data & analytics · algoshack.com
94NPS · 2026
“AlgoShack's enterprise Net Promoter Score of 94 places it among world-class companies in customer satisfaction.”
Latest: m.dailyhunt.in
Denovo
Data & analytics · denovo.com
72NPS · 2023
“Denovo achieved a record-breaking NPS of 72, described as an industry-leading metric reflecting customer satisfaction.”
Latest: prweb.com
VTT
Data & analytics · vtt.fi
80NPS · 2025
“VTT's Net Promoter Score rose to 80 in 2024, up from 75 in 2023, reflecting excellent customer satisfaction.”
Latest: printedelectronicsnow.com
Cogitate
Data & analytics · cogitate.com
10NPS · 2025
“Cogitate achieves Net Promoter Score of 9.8, demonstrating commitment to client satisfaction and innovation.”
Latest: finance.yahoo.com
SkyFii Limited
Data & analytics · skyfii.com
52NPS · 2026
“SkyFii Limited's internal NPS improved from -7 to 52 (59-point swing), signalling improved employee sentiment and culture.”
Latest: tipranks.com
More companies
Number of entries in brackets.
DHI Group, Inc.102Simulations Plus64Fair Isaac Corporation60Informatica Inc.59Palantir52Similarweb52Amplitude51Datadog, Inc.39SurveyMonkey38Spire Global, Inc.37Alteryx, Inc.28Sportradar28Commvault Systems Inc26Definitive Healthcare26Talend SA26Teradata Corporation25Clarivate23Confluent, Inc.23Elastic N.V.21LiveRamp21Hortonworks, Inc.16Schrodinger16Red Violet15Splunk Inc.14Cloudera, Inc.11Trimble Inc.7Yotpo7IHS Markit Ltd.6Novume Solutions, Inc.6Ampl56sense4CallMiner4Gong4MicroStrategy Incorporated4OpenAI4Openprise4Pendo4Service Objects4Delphix3Denodo3EXA Corp3Inte Q3Nuix Ltd3Octave Intelligence3Satmetrix3Signifyd3Tableau Software Inc3TechTarget3Vision Critical3VisitIQ Corp.3mSurvey3Anthropic2Aptrinsic2Arkose Labs2Banzai2Cohesity2Databricks2Forsta2Gridsum Holding Inc.2Guavus2H2O.ai2Heap2Koan Health2Kount2Nuvi2Qlik2Quantum Metric2Quartr2Reltio2Resonate2Stackline2Tealium2Tellius2Tinyclues2UserTesting2Validity2Verato2360insights1360pi14impactdata1Absolute Reports1Actian1Actionable1Advanced Fraud Solutions1Ambient.ai1AmplifAI1AnyRoad1Arcanum.ai1ArchiveSocial1Atmospheric G21Audyence1Aviso1Aviso Retention1BL1BORA Token Ecosystem1BigBear.ai Holdings, Inc.1Birdsview1Blend3601Business Objects S.A.1Cardlytics1Catalyst1Census1Centerity Systems1Cinchy1Claravine1ClearSale1Cognos Inc1Consensus1Cortica1Coveo1Covery1Cryptyde, Inc.1DDI1Data Meaning1DataOceans1Dataiku1Decibel1DeepTarget1Draup1Edgematics1Einblick1Entropik1Eucloid1Everpure / Portworx1Fractal & Analytics Vidhya1Fuel Cycle1GRAX1Gemma1Geospatial Analytics1Graphite Note1Helios & Matheson Analytics Inc.1ID Dataweb1IR Data Solutions1IkeGPS Group Ltd1Information Builders1Innography1Inpixon1Investopedia1LBB1Label Insight1Language I/O1Lenati1Lumoa1MapR1Mapsted1Melissa1Mention1Messari1Mintegral1Mixpanel1Moogsoft1Nearmap1NetBase1Ocurate1Omnibiz1Pecan.ai1Profisee1Qrvey1Quest Solution, Inc.1QuoteMedia Inc1RapidCanvas1SPH Analytics1Semantix, Inc.1Sinequa1Smartness1Stratifyd1Subsets1Syte1TIE Kinetix1ThinkAnalytics1ThoughtSpot1Tredence1Triple Whale1Una AI1Unsupervised1VizExplorer1Voxco1Whip Media1Wigzo1Yahoo Finance1Ycharts1Yellowbrick1Zenlytic1Zylotech1dscout1erwin, Inc.1ibi1pumpspotting1
Silent
Companies we know of in data & analytics that have published nothing on NPS or retention.
P
Sales Intelligence Platform
Q
AI & Analytics Services
RI
Business Intelligence Software
ST
Fraud Prevention Software
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.