Forsta
In their words
“Forsta 2021 ACE Awards winner with 90% retention rate, strong response rates and increased customer satisfaction.”
“Forsta unveiled new predictive NPS (pNPS) analytics capabilities to help clients understand their full customer base.”
NPS disclosures (1)
Forsta unveiled new predictive NPS (pNPS) analytics capabilities to help clients understand their full customer base.
Retention disclosures (1)
Forsta 2021 ACE Awards winner with 90% retention rate, strong response rates and increased customer satisfaction.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.