CallMiner
callminer.com ↗In their words
“CallMiner achieved a Net Promoter Score of 64 in its annual customer satisfaction survey, supported by strong ROI and measurable results.”
“CallMiner achieved a record Net Promoter Score of 59 in 2018, marking the third consecutive year of recognition.”
“CallMiner launches AI-powered customer feedback capabilities to improve customer satisfaction, loyalty, and retention.”
Disclosed NPS over time
Every Net Promoter Score CallMiner has published, by date.
NPS disclosures (4)
CallMiner launches AI-powered customer feedback capabilities to improve customer satisfaction, loyalty, and retention.
CallMiner achieved a Net Promoter Score of 64 in its annual customer satisfaction survey, supported by strong ROI and measurable results.
CallMiner achieved a record Net Promoter Score of 59 in 2018, marking the third consecutive year of recognition.
CallMiner announced its 2017 Net Promoter Score considerably exceeds industry benchmarks.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.