AvePoint
avepoint.com ↗In their words
“Adjusted for the impact of FX, our Q4 gross retention rate was 88% and our Q4 net retention rate was 110%, both of which were in line with Q3.”
“At the same time, our FX-adjusted net retention rate for the third quarter was 110%, also in line with the prior year.”
“Adjusted for the impact of FX, our dollar-based trailing 12-month gross retention rate for the third quarter was 88%, in line with the prior year.”
NPS disclosures (1)
…to optimize and allow for tight integration of our solutions to our customers' expansive multi-cloud infrastructure We maintain a Net Promoter Score above 50, an elite benchmark in B2B SaaS and at a level typically associated with best-in-class…
Retention disclosures (43)
AvePoint's recent performance shows stronger net retention rates and improved revenue growth.
AvePoint reported 110% net revenue retention and 89% gross retention, driven by AI governance solutions.
AvePoint reports dollar-based net retention of 111% on a reported basis in Q2.
AvePoint demonstrates stronger net retention rates contributing to compounded revenue growth.
AvePoint announced Q1 2026 results, reporting dollar-based gross and net retention rates.
Gross revenue retention: 89% (Q1 2026) — “Dollar-based gross retention rate was 89% on a reported and FX-adjusted basis”
AvePoint is pursuing acquisitions to support organic growth and customer retention goals toward a US$1 billion ARR target.
Net revenue retention: 111% (Q4 2025) — “dollar-based net retention rate was 111% on a reported basis and 110% when adjusted for FX”
Gross revenue retention: 88% (Q4 2025) — “Dollar-based gross retention rate was 88% on a reported and FX-adjusted basis”
Net revenue retention: 110% (Q4 2025) — “Adjusted for the impact of FX, our Q4 gross retention rate was 88% and our Q4 net retention rate was 110%, both of which were in line with Q3.”
Net revenue retention: 110% (Q3 2025) — “At the same time, our FX-adjusted net retention rate for the third quarter was 110%, also in line with the prior year.”
Gross revenue retention: 88% (Q3 2025) — “Adjusted for the impact of FX, our dollar-based trailing 12-month gross retention rate for the third quarter was 88%, in line with the prior year.”
Net revenue retention: 112% (Q2 2025) — “dollar-based gross retention rate was 88%, while dollar-based net retention rate was 112%”
Gross revenue retention: 89% (Q1 2025 (Mar 31, 2025)) — “Adjusted for FX, dollar-based gross retention rate was 89%, while dollar-based net retention rate was 111%”
Net revenue retention: 111% (Q1 2025 (Mar 31, 2025)) — “dollar-based gross retention rate was 89%, while dollar-based net retention rate was 111%”
Gross revenue retention: 88% (Q4 2024 (Dec 31, 2024)) — “Adjusted for FX, dollar-based gross retention rate was 88%, while dollar-based net retention rate was 110%”
Net revenue retention: 110% (Q4 2024 (Dec 31, 2024)) — “dollar-based gross retention rate was 88%, while dollar-based net retention rate was 110%”
Net revenue retention: 111% (Q4 2024) — “Adjusted for FX, our trailing 12-month gross retention rate for the fourth quarter improved to 89%, and our trailing 12-month net retention rate improved to 111%.”
Gross revenue retention: 89% (Q4 2024) — “Adjusted for FX, our trailing 12-month gross retention rate for the fourth quarter improved to 89%, and our trailing 12-month net retention rate improved to 111%. In both instances, these retention rates were a 2 percentage point improvement from a year ago.”
AvePoint achieved a gross customer retention rate of 88% and net retention rate of 110% (FX adjusted) in Q3 2024.
Net revenue retention (adjusted for FX): 110% (Q3 2024) — “Adjusted for FX, dollar-based gross retention rate was 88%, while dollar-based net retention rate was 110%.”
Gross revenue retention (adjusted for FX): 88% (Q3 2024) — “Adjusted for FX, dollar-based gross retention rate was 88%, while dollar-based net retention rate was 110%.”
Net revenue retention: 110% (Q1 2024) — “Adjusted for FX, dollar-based gross retention rate was 87%, while dollar-based net retention rate was 110%.”
Net revenue retention: 109% (Q4 2023) — “dollar-based net retention rate was 109%”
Gross revenue retention: 87% (Q4 2023) — “Adjusted for FX, dollar-based gross retention rate was 87%”
Net revenue retention: 108% (Q3 2023) — “Adjusted for FX, dollar-based net retention rate was 108%”
Net revenue retention: 107% (Q2 2023) — “Adjusted for FX, dollar-based net retention rate was 107%”
Gross revenue retention: 87% (Q2 2023) — “Adjusted for FX, dollar-based gross retention rate was 87%”
Net revenue retention: 102% (Q1 2023) — “Dollar-based gross retention rate was 84%, while dollar-based net retention rate was 102%.”
Gross revenue retention: 84% (Q1 2023) — “Dollar-based gross retention rate was 84%, while dollar-based net retention rate was 102%.”
Net revenue retention: 106% (Q1 2023) — “Turning to net retention rate, adjusted for the impact of FX, our first quarter NRR was 106%”
Gross revenue retention: 87% (Q1 2023) — “Adjusted for the impact of effects, gross retention rate for the first quarter was 87% in line with what we reported at the end of 2022”
Net revenue retention (Core (FX adjusted: 108%)): 105% (2022) — “Core TTM dollar-based net retention rate (1) 105 % 110 % (1) On an FX adjusted basis, Core TTM dollar-based net retention rate was 108% and 109% for 2022 and 2021, respectively.”
Net revenue retention: 105% (FY2022) — “Dollar-based net retention rate was 105% and was 108% adjusted for FX”
Net revenue retention: 108% (Q4 2022) — “Our core ARR dollar-based net retention rate for the quarter was 105% and 108% when adjusted for the impact of FX”
Net revenue retention (Core): 106% (Q2 2022) — “Core TTM dollar-based net retention rate 106 % 111 % ... Core TTM Dollar-Based Net Retention Rate greater than 100% implies positive net revenue retention”
Net revenue retention: 107% (Q2 2022) — “Our core ARR dollar-based net retention rate for the quarter was 106% or 107% adjusted for FX impacts”
Net revenue retention (Core): 108% (Q1 2022) — “Core TTM dollar-based net retention rate 108 % 110 % ... Core TTM Dollar-Based Net Retention Rate greater than 100% implies positive net revenue retention”
Net revenue retention: 110% (Q4 2021) — “Increased dollar-based net retention rate to 110%, up 3 percentage points year-over-year”
Net revenue retention (Core): 110% (TTM Q3 2021) — “Core TTM dollar-based net retention rate 110 % 106 % [2021 vs 2020]”
AvePoint aims to boost customer retention rate and expand market share in Microsoft 365 ecosystem.
Net revenue retention: 111% (TTM ended June 30, 2021) — “Core TTM dollar-based net retention rate 111 % 106 % (June 30, 2021; 2020)”
Net revenue retention (Core customers): 110% (Q1 2021 (TTM)) — “As of March 31, 2021 and December 31, 2020 our trailing twelve-month dollar-based net retention rate was approximately 110% and 107%, respectively”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.