Gong
gong.io ↗In their words
“Gong reported NPS of 60% and is recognized as a top performer in revenue intelligence market.”
“Gong is spotlighting customer churn risk and early warning signals to protect net revenue retention.”
“Gong says its Revenue Intelligence Platform helps boost customer retention.”
NPS disclosures (2)
Gong reported NPS of 60% and is recognized as a top performer in revenue intelligence market.
Gong maintains an industry-leading Net Promoter Score while tripling sales professional usage to 45,000.
Retention disclosures (2)
Gong is spotlighting customer churn risk and early warning signals to protect net revenue retention.
Gong says its Revenue Intelligence Platform helps boost customer retention.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.