Hortonworks, Inc.
In their words
“Average dollar-based net expansion rate was 120 percent over the trailing four-quarter period”
“The average dollar-based net expansion rate was 122 percent over the trailing four-quarter period.”
“The average dollar-based net expansion rate was 121% over the trailing four-quarter period.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (16)
Net revenue retention: 120% (trailing four-quarter) — “average dollar-based net expansion rate was 120 percent over the trailing four-quarter period”
Net revenue retention (dollar-based net expansion): 122% (December 31, 2017) — “The dollar-based net expansion rate as of December … and 2015 was 122 percent, 131 percent and 159 percent, respectively.”
Net revenue retention: 122% (Q4 2017 (trailing four-quarter)) — “The average dollar-based net expansion rate was 122 percent over the trailing four-quarter period.”
Net revenue retention: 121% (Q3 2017 (trailing four-quarter)) — “The average dollar-based net expansion rate was 121% over the trailing four-quarter period.”
Net revenue retention: 124% (Q2 2017 (trailing four-quarter)) — “The average dollar-based net expansion rate was 124% over the trailing four-quarter period.”
Net revenue retention: 123% (Q1 2017 (trailing four-quarter)) — “The average dollar-based net expansion rate was 123% over the trailing four-quarter period.”
Net revenue retention: 131% (Q4 2016 (trailing four-quarter)) — “The dollar-based net expansion rate was 131% over the trailing four-quarter average.”
Net revenue retention: 140% (Q3 2016) — “The dollar-based net expansion rate was 140% over the trailing four-quarter average”
Net revenue retention: 150% (Q2 2016) — “dollar-based net expansion rate was 150% over the trailing four-quarter average versus 144% in the comparable period”
Net revenue retention (support subscription customers): 159% (FY2015) — “The dollar-based net expansion rate as of December 31, 2015 and 2014 was 159 percent and 144 percent, respectively.”
Net revenue retention: 159% (FY2015) — “As evidenced by our 159% dollar-based net expansion rate over the trailing four quarters...”
Net revenue retention: 156% (Q3 2015 (trailing four quarters)) — “156% dollar-based net expansion rate over the trailing four quarters”
Net revenue retention: 143% (Q1 2015 (trailing four quarters)) — “143% dollar-based net expansion rate over the trailing four quarters”
Net revenue retention (support subscription customers): 144% (FY2014) — “Based on our limited experience, we observed a dollar-based net expansion rate of 144% as of December 31, 2014.”
Net revenue retention: 144% (FY2014 (quarterly average, trailing four quarters)) — “quarterly average dollar-based net expansion rate was 144% for the trailing four quarters”
Net revenue retention (support subscriptions): 125% (Q3 2014) — “we observed a dollar-based net expansion rate of 125% as of September 30, 2014”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.