Datadog, Inc.
datadoghq.com ↗In their words
“Our trailing twelve-month net retention revenue retention percentage was about 120%, similar to last quarter”
“Our trailing twelve-month gross revenue retention percentage remains in the mid to high nineties”
“Trailing 12-month net revenue retention percentage was in the high 110s in Q4 compared to the mid- 110s last quarter”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (39)
Datadog's net retention rate improves recurring revenue predictability and gross margins.
Datadog maintains net revenue retention rates in excess of 120%, well above most peers.
Datadog reported gross retention in the mid-to-high 90% range and net revenue retention in the low 120% range.
Datadog's net revenue retention for the trailing twelve months moved to the low 120% range.
Datadog maintains net revenue retention rate above 120%, suggesting 20–30% higher revenue expectations supported by the growth story.
Datadog reported net revenue retention of approximately 120% for the trailing 12 months as it hit $1 billion in quarterly revenue.
Datadog reports net retention above 110%, with Q1 2026 revenue hitting $1.006 billion, up 32% year-over-year.
Datadog reported trailing 12-month net revenue retention in the low 120% range in Q1 2026.
Datadog Q1 earnings showed net revenue retention of 121%, underscoring robust expansion within the customer base.
Net revenue retention: 120% (Q1 2026) — “As of March 31, 2026, our trailing 12-month dollar-based net retention rate was low-120%'s.”
Datadog Q1 2026 earnings preview highlights net retention as a key metric alongside AI observability revenue growth.
Net revenue retention (All customers): 120% (FY2025 (ended Dec 31, 2025)) — “As of December 31, 2025, our trailing 12-month dollar-based net retention rate was about 120%”
Net revenue retention: 120% (Q4 2025) — “our trailing twelve-month net retention revenue retention percentage was about 120%, similar to last quarter”
Gross revenue retention: 95% (Q4 2025) — “our trailing twelve-month gross revenue retention percentage remains in the mid to high nineties”
Datadog reports net revenue retention rate of 120% with continued multi-product adoption.
Net revenue retention: 120% (Q2 2025) — “As of June 30, 2025, our trailing 12-month dollar-based net retention rate was about 120%. As of June 30, 2024, our trailing 12-month dollar-based net retention rate was mid-110%'s.”
Net revenue retention: 115% (Q1 2025) — “As of March 31, 2025, our trailing 12-month dollar-based net retention rate was in the high-110%'s. As of March 31, 2024, our trailing 12-month dollar-based net retention rate was mid-110%'s.”
Net revenue retention: 110% (Q4 2024) — “trailing 12-month net revenue retention percentage was in the high 110s in Q4 compared to the mid- 110s last quarter”
Gross revenue retention: 95% (Q4 2024) — “trailing 12-month gross revenue retention percentage remained stable in the mid- to high 90s”
Net revenue retention: 115% (FY2023 (as of Dec 31, 2023)) — “trailing 12-month dollar-based net retention rate was mid-110%'s. As of December 31, 2022, our trailing 12-month dollar-based net retention rate was mid-140%'s.”
Net revenue retention: 110% (Q4 2023) — “trailing twelve month net revenue retention was in the mid-110s in Q4”
Gross revenue retention: 95% (Q4 2023) — “trailing 12 month gross revenue retention continues to be stable in the mid to high 90s”
Net revenue retention: 120% (as of June 30, 2023) — “As of each of June 30, 2023 and 2022, our trailing 12-month dollar-based net retention rate was above 120%. As the growth of our business has decelerated in recent quarters, our trailing 12-month dollar-based net retention rate has declined.”
Net revenue retention: 130% (FY2022 (ended December 31, 2022)) — “As of each of December 31, 2022 and 2021, our dollar-based net retention rate was above 130%.”
Net revenue retention: 130% (Q4 2022) — “our dollar-based net retention rate continued to be over 130% as customers increase their usage and adopted more products”
Gross revenue retention: 95% (Q4 2022) — “gross revenue retention steady in the mid-to high 90s”
Net revenue retention: 130% (FY2021) — “As of each of December 31, 2021 and 2020, our dollar-based net retention rate was above 130%”
Net revenue retention: 130% (Q4 2021) — “our dollar-based net retention rates continued to be over 130% as customers increase our usage and adopted our newer products”
Gross revenue retention: 95% (Q4 2021) — “Our dollar-based gross retention rate has gradually improved over the years and is now in the mid- to high-90s”
Net revenue retention: 130% (Q1 2021) — “our dollar-based net retention rate was above 130%”
Gross revenue retention: 95% (Q1 2021) — “Our dollar base gross retention rate has remained largely unchanged in the mid-90s”
Net revenue retention: 130% (Q4 2020) — “our dollar based net retention rate was over 130% as customers increased their usage and adopted our newer products.”
Gross revenue retention: 92.5% (Q4 2020) — “Our dollar-based gross retention rate has remained largely unchanged in the low to mid-90s.”
Net revenue retention: 130% (Q2 2020) — “As of each of June 30, 2020 and 2019, our dollar-based net retention rate was above 130%.”
Gross revenue retention: 92.5% (Q2 2020) — “Our dollar-based gross retention rate has remained largely unchanged in the low to mid-90s.”
Net revenue retention: 130% (Q4 2019) — “our dollar-based net retention rate was over 130% as customers increased their usage and adopted our newer products.”
Net revenue retention: 130% (Q3 2019) — “our dollar-based net retention rate was over 130% as customers increased our usage and adopted our new products.”
Net revenue retention: 146% (Q2 2019) — “As of June 30, 2018 and 2019, our dollar-based net retention rate was 146%”
Gross revenue retention: 92.5% (trailing 8 quarters) — “dollar-based gross retention rate...has been in the low-to-mid 90% range as of the end of each of our last eight quarters”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.