Banzai
In their words
“Banzai achieved record-setting Net Promoter Score of 53 for year-to-date 2024 in mid-year customer satisfaction results.”
“Banzai International announced the addition of 1,255 customers in 2024, highlighting strong organic growth and customer loyalty.”
NPS disclosures (1)
Banzai achieved record-setting Net Promoter Score of 53 for year-to-date 2024 in mid-year customer satisfaction results.
Retention disclosures (1)
Banzai International announced the addition of 1,255 customers in 2024, highlighting strong organic growth and customer loyalty.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.