Teradata Corporation
teradata.com ↗In their words
“The trailing twelve-month cloud net expansion rate was 100%”
“We have updated our churn assumptions for the full year and are expecting an additional 100 basis points of churn in fiscal '24.”
“Our net expansion rate in cloud remained solid at 117% in the quarter.”
NPS disclosures (1)
Customer Success, Consulting and Renewals, and demonstrated proven success in defining the company’s global customer success strategy, maximizing customer value, and yielding world-class customer Net Promoter Score, retention, and use-case expansion.
Retention disclosures (24)
Net revenue retention (Cloud): 108% (FY2025) — “Cloud Net Expansion rate 108 % 117 %”
Net revenue retention (cloud): 100% (Q4 2025 TTM) — “the trailing twelve-month cloud net expansion rate was 100%”
Net revenue retention (Cloud): 109% (Q3 2025) — “Cloud Net Expansion Rate for the third quarter of 2025 was 109%, compared to 120 % for the third quarter of 2024.”
Teradata faces customer retention setbacks and revenue declines as investors assess its ability to attract and retain customers.
Net revenue retention (Cloud): 112% (Q2 2025) — “Cloud Net Expansion Rate for the second quarter of 2025 was 112%, compared to 123% for the second quarter of 2024.”
Net revenue retention (Cloud): 115% (Q1 2025) — “Cloud Net Expansion Rate for the first quarter of 2025 was 115%, compared to 123 % for the first quarter of 2024.”
Net revenue retention (cloud): 117% (FY2024) — “Realized a cloud net expansion rate of 117%.”
Net revenue retention (Cloud): 117% (FY2024) — “Cloud Net Expansion rate 117 % 124 %”
Net revenue retention (Cloud): 117% (Q4 2024) — “The cloud net expansion rate was 117% in Q4 2024.”
Net revenue retention (Cloud): 120% (Q3 2024) — “Cloud net expansion rate of 120%”
Churn: 1% (FY2024) — “we have updated our churn assumptions for the full year and are expecting an additional 100 basis points of churn in fiscal '24.”
Net revenue retention (Cloud): 123% (Q1 2024) — “Cloud net expansion rate of 123%”
Net revenue retention (cloud): 124% (FY2023) — “Realized a cloud net expansion rate of 124%.”
Net revenue retention (Cloud): 124% (Q4 2023) — “Cloud net expansion rate of 124%”
Net revenue retention (Cloud): 123% (Q3 2023) — “Cloud Net Expansion Rate for the third quarter of 2023 was 123%, compared to 117% for Q3 2022”
Net revenue retention (Cloud): 121% (Q2 2023) — “Cloud Net Expansion Rate for the second quarter of 2023 was 121%, compared to 117% for Q2 2022”
Net revenue retention (Cloud): 119% (Q1 2023) — “Cloud Net Expansion Rate for the first quarter of 2023 was 119%, compared to 128% for Q1 2022”
Net revenue retention (Cloud): 117% (FY2022) — “Cloud Net Expansion rate 117% for 2022 compared to 133% for 2021”
Net revenue retention (cloud): 117% (Q4 2022) — “Our net expansion rate in cloud remained solid at 117% in the quarter.”
Net revenue retention (Cloud): 117% (Q3 2022 (LTM)) — “Cloud Net Expansion Rate for the third quarter of 2022 was 117%, compared to 141% for the third quarter of 2021”
Net revenue retention (Cloud): 120% (Q2 2022 (LTM)) — “Cloud Net Expansion Rate for the second quarter of 2022 was approximately 120%”
Net revenue retention (Cloud): 130% (FY2021) — “strong net expansion rates in excess of 130%”
Net revenue retention (cloud): 130% (Q4 2021) — “our cloud net expansion rates continue to be robust, and in excess of 130%”
Net revenue retention (Cloud): 130% (Q3 2021) — “Cloud Net Expansion Rate for the third quarter of 2021 remains in excess of 130%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.