NIQ
niq.com ↗In their words
“NIQ achieved all-time-high Net Promoter Score of 52, up 7 points year-over-year, alongside net dollar retention of 105%.”
“NIQ reported net dollar retention of 105% in Q2 2026 as its agentic commerce product nears launch.”
“NIQ's Client Net Promoter Score increased to an all-time high of 52 in June 2026, up 7 points versus June 2025.”
Disclosed NPS over time
Every Net Promoter Score NIQ has published, by date.
NPS disclosures (2)
NIQ achieved all-time-high Net Promoter Score of 52, up 7 points year-over-year, alongside net dollar retention of 105%.
NIQ's Client Net Promoter Score increased to an all-time high of 52 in June 2026, up 7 points versus June 2025.
Retention disclosures (3)
NIQ reported net dollar retention of 105% in Q2 2026 as its agentic commerce product nears launch.
Fitch revises NIQ's outlook to positive citing improved customer retention rates and organic revenue growth.
NIQ reported first quarter 2026 results with 99% Gross Dollar Retention, exceeding expectations.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.