mSurvey
msurvey.com ↗In their words
“MSurvey is expanding into Nigeria, bringing its net promoter score products to West African businesses from corporate to SME-size enterprises.”
“Kenyan mSurvey launches in Nigeria to help businesses gauge consumer loyalty using Net Promoter Score benchmarking.”
NPS disclosures (3)
…mSurvey secured $3.5M to scale customer feedback conversations across Africa using Net Promoter Score methodology.
…mSurvey is expanding into Nigeria, bringing its net promoter score products to West African businesses from corporate to SME-size enterprises.
Kenyan mSurvey launches in Nigeria to help businesses gauge consumer loyalty using Net Promoter Score benchmarking.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.