Informatica Inc.
informatica.com ↗In their words
“Net revenue retention (Cloud Subscription (Global Parent Level)): 120% (Q1 2025) — “Cloud Subscription NRR...was 120% and 124% at the Global Parent Level...for the three months ended March 31, 2025 and 2024”
“Renewal rates for subscription and maintenance in 2024 were 90% and 92%, respectively”
“Renewal rates for subscription and maintenance in 2024 were 90% and 92%, respectively”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (59)
Retention rate (Maintenance): 89% (Q2 2025) — “Maintenance Renewal Rate 89%”
Net revenue retention (Cloud Subscription (Global Parent Level)): 120% (Q1 2025) — “Cloud Subscription NRR...was 120% and 124% at the Global Parent Level...for the three months ended March 31, 2025 and 2024”
Retention rate (Maintenance): 93% (Q1 2025) — “Maintenance Renewal Rate 93%”
Retention rate (maintenance): 92% (2024) — “renewal rates for subscription and maintenance in 2024 were 90% and 92%, respectively”
Retention rate (subscription): 90% (2024) — “renewal rates for subscription and maintenance in 2024 were 90% and 92%, respectively”
Retention rate (Subscription): 90% (December 31, 2024) — “Subscription Renewal Rate 90%”
Retention rate (Maintenance): 92% (December 31, 2024) — “Maintenance Renewal Rate 92%”
Net revenue retention (Subscription (End-user level)): 104% (December 31, 2024) — “Subscription Net Retention Rate (End-user level) 104%”
Net revenue retention (Cloud Subscription (End-user level)): 117% (December 31, 2024) — “Cloud Subscription Net Retention Rate (End-user level) 117%”
Net revenue retention (Cloud Subscription (Global Parent level)): 124% (December 31, 2024) — “Achieved a Cloud Subscription Net Retention Rate (NRR) of 124% at the global parent level as of December 31, 2024.”
Net revenue retention (Cloud Subscription (End-user Level)): 120% (9M 2024) — “Cloud Subscription NRR...120% and 118% at the End-user Level for the nine months ended September 30, 2024 and 2023”
Retention rate (Subscription): 89% (Q3 2024) — “Subscription Renewal Rate 89%”
Net revenue retention (Cloud Subscription (End-user level)): 120% (Q3 2024) — “Achieved a Cloud Subscription net retention rate (NRR) of 120% at the end-user level”
Net revenue retention (Cloud Subscription (Global Parent Level)): 126% (H1 2024) — “Cloud Subscription NRR...was 126% and 122% at the Global Parent Level...for the six months ended June 30, 2024 and 2023”
Retention rate (Subscription): 90% (Q2 2024) — “Subscription Renewal Rate 90%”
Retention rate (Maintenance): 96% (Q2 2024) — “Maintenance Renewal Rate 96%”
Net revenue retention (Cloud Subscription (End-user Level)): 119% (Q1 2024) — “Cloud Subscription NRR...119% and 118% at the End-user Level for the three months ended March 31, 2024 and 2023”
Net revenue retention (Cloud Subscription (Global Parent Level)): 124% (Q1 2024) — “Cloud Subscription NRR...was 124% and 124% at the Global Parent Level...for the three months ended March 31, 2024 and 2023”
Retention rate (Subscription): 91% (Q1 2024) — “Subscription Renewal Rate 91%”
Retention rate (Maintenance): 94% (Q1 2024) — “Maintenance Renewal Rate 94%”
Retention rate (maintenance): 95% (2023) — “renewal rates for subscription and maintenance in 2023 were 92% and 95%, respectively”
Retention rate (subscription): 92% (2023) — “renewal rates for subscription and maintenance in 2023 were 92% and 95%, respectively”
Retention rate (Subscription): 92% (Q4 2023) — “Subscription Renewal Rate 92%”
Retention rate (Maintenance): 95% (Q4 2023) — “Maintenance Renewal Rate 95%”
Net revenue retention (Cloud Subscription (Global Parent level)): 125% (Q4 2023) — “Cloud Subscription Net Retention Rate (NRR) of 119% at the end-user level and 125% at the global parent level”
Net revenue retention (Cloud Subscription (End-user level)): 119% (Q4 2023) — “Achieved a Cloud Subscription Net Retention Rate (NRR) of 119% at the end-user level”
Retention rate (maintenance): 95% (Q3 2023) — “our maintenance renewal rate...was 95% and 96%, respectively...as of September 30, 2023 and 2022”
Net revenue retention (subscription): 106% (Q3 2023) — “Subscription NRR...which was 106% and 112%...as of September 30, 2023 and 2022”
Retention rate (maintenance): 94% (Q2 2023) — “our maintenance renewal rate...was 94% and 95%, respectively...as of June 30, 2023 and 2022”
Retention rate (subscription): 92% (Q2 2023) — “our subscription renewal rate...was 92% and 94%, respectively...as of June 30, 2023 and 2022”
Net revenue retention (subscription): 107% (Q2 2023) — “Subscription NRR...which was 107% and 113%...as of June 30, 2023 and 2022”
Net revenue retention (Cloud Subscription): 116% (Q2 2023) — “Achieved a Cloud Subscription net retention rate (NRR) of 116% at the end of June 30, 2023”
Retention rate (subscription): 93% (Q1 2023) — “our subscription renewal rate...was 93% and 93%, respectively...for the three months ended March 31, 2023 and 2022”
Net revenue retention (cloud subscription): 118% (Q1 2023) — “Cloud Subscription NRR, which was 118% and 116% for the three months ended March 31, 2023 and 2022”
Net revenue retention (subscription): 110% (Q1 2023) — “Subscription NRR...which was 110% and 113%...for the three months ended March 31, 2023 and 2022”
Retention rate (Maintenance): 96% (Q1 2023) — “Maintenance Renewal Rate 96%”
Retention rate (maintenance): 96% (2022) — “our renewal rates for subscription and maintenance in 2022 were 94% and 96%, respectively”
Retention rate (subscription): 94% (2022) — “our renewal rates for subscription and maintenance in 2022 were 94% and 96%, respectively”
Net revenue retention (Subscription): 111% (Q4 2022) — “Achieved a subscription net retention rate of 111% at the end of December 31, 2022”
Net revenue retention (Subscription): 112% (Q3 2022) — “Achieved a subscription net retention rate of 112% at the end of September 30, 2022.”
Retention rate (Subscription): 94% (Q2 2022) — “Subscription Renewal Rate 94%”
Retention rate (Maintenance): 96% (Q1 2022) — “For the three months ended March 31, 2022 and 2021, our subscription renewal rate was 93% and 92%, respectively, and our maintenance renewal rate was 96% and 96%, respectively.”
Retention rate (Subscription): 93% (Q1 2022) — “For the three months ended March 31, 2022 and 2021, our subscription renewal rate was 93% and 92%, respectively, and our maintenance renewal rate was 96% and 96%, respectively.”
Net revenue retention (Subscription): 113% (Q1 2022 (March 31, 2022)) — “Achieved a subscription net retention rate of 113% at the end of March 31, 2022.”
Retention rate (maintenance): 95% (2021) — “our renewal rates for subscription and maintenance in 2021 were 92% and 95%, respectively”
Retention rate (subscription): 92% (2021) — “our renewal rates for subscription and maintenance in 2021 were 92% and 95%, respectively”
Net revenue retention (subscription): 114% (December 31, 2021) — “subscription net retention rate, which was 114% and 114% as of December 31, 2021 and December 31, 2020, respectively”
Retention rate (Subscription): 92% (FY2021) — “Subscription Renewal Rate 92%”
Retention rate (Maintenance): 95% (FY2021) — “Maintenance Renewal Rate 95%”
Net revenue retention (Subscription): 114% (FY2021) — “Achieved a subscription net retention rate of 114% at the end of December 31, 2021.”
Retention rate (Maintenance): 94% (9M 2021) — “For the nine months ended September 30, 2021, our subscription renewal rate was 92% and our maintenance renewal rate was 94%.”
Retention rate (Subscription): 92% (9M 2021) — “For the nine months ended September 30, 2021, our subscription renewal rate was 92% and our maintenance renewal rate was 94%.”
Net revenue retention (Subscription): 116% (Q3 2021 (September 30, 2021)) — “Achieved a subscription net retention rate of 116% at the end of September 30, 2021.”
Net revenue retention (subscription): 113% (Q3 2020) — “Subscription Net Retention Rate 113 % for the three months ended September 30, 2020”
Net revenue retention (subscription): 116% (quarter ended June 30, 2021) — “Our subscription net retention rate, which was 114% for the quarter ended December 31, 2020 and 116% for the quarter ended June 30, 2021.”
Net revenue retention (subscription): 114% (quarter ended December 31, 2020) — “Our subscription net retention rate, which was 114% for the quarter ended December 31, 2020 and 116% for the quarter ended June 30, 2021.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.