Vision Critical
visioncretical.com ↗In their words
“Vision Critical's Summer '20 release includes NPS Accelerator, advancing customer experience management capabilities.”
“Vision Critical updated its Sparq Customer Insights Platform, achieving reduced customer acquisition and retention costs.”
NPS disclosures (1)
Vision Critical's Summer '20 release includes NPS Accelerator, advancing customer experience management capabilities.
Retention disclosures (2)
Vision Critical secures US$20 million funding, emphasizing ability to help companies manage customer retention.
Vision Critical updated its Sparq Customer Insights Platform, achieving reduced customer acquisition and retention costs.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.