Denovo
denovo.com ↗In their words
“Denovo reported Net Promoter Score in the 70s and customer retention rates exceeding 98%.”
“Denovo achieved a record-breaking NPS of 72, described as an industry-leading metric reflecting customer satisfaction.”
“Denovo announced an IT Services industry record high NPS of 52.”
Disclosed NPS over time
Every Net Promoter Score Denovo has published, by date.
NPS disclosures (3)
Denovo achieved a record-breaking NPS of 72, described as an industry-leading metric reflecting customer satisfaction.
Denovo achieves record Q1 2022 Net Promoter Score of 61, up from 52 in Q4 2021.
Denovo announced an IT Services industry record high NPS of 52.
Retention disclosures (1)
Denovo reported Net Promoter Score in the 70s and customer retention rates exceeding 98%.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.