Novume Solutions, Inc.
In their words
“Best-of-Breed 96%+ Gross Retention 2023E Gross Revenue Retention”
“NeoSystems currently maintains a 97% client retention rate”
“Retention rate (outsourced accounting and finance services group): 90% — “In the case of our outsourced accounting and finance services group, historically, our client retention has been over 90%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Gross revenue retention: 96% (2023E) — “Best-of-Breed 96%+ Gross Retention 2023E Gross Revenue Retention”
Retention rate (NeoSystems): 97% — “NeoSystems currently maintains a 97% client retention rate”
Retention rate (outsourced accounting and finance services group): 90% — “In the case of our outsourced accounting and finance services group, historically, our client retention has been over 90%.”
Retention rate (NeoSystems): 97% — “NeoSystems currently maintains a 97% client retention rate”
Retention rate (outsourced accounting and finance services group): 90% — “In the case of our outsourced accounting and finance services group, historically, our client retention has been over 90%.”
Retention rate: 97% — “NeoSystems maintains a 97% client retention rate”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



