Schrodinger
In their words
“100% retention rate with customers greater than $0.5 million”
“Last year we came in at 99% renewal and of those contracts over $100,000”
“Our net dollar retention rate for our commercial customers was 100% for the year ended December 31, 2025, compared to 113% for the year ended December 31, 2024.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (16)
Net revenue retention (Commercial customers): 100% (FY2025) — “Our net dollar retention rate for our commercial customers was 100% for the year ended December 31, 2025, compared to 113% for the year ended December 31, 2024.”
Gross revenue retention (Commercial customers): 96% (FY2025) — “For the years ended December 31, 2025 and 2024, our gross dollar retention rate for our commercial customers was 96%.”
Retention rate (customers with ACV >$0.5 million): 100% (Q2 2025) — “100% retention rate with customers greater than $0.5 million”
Schrödinger reports 100% customer retention rate for clients with annual contract value in earnings call results.
Retention rate (Customers with ACV ≥$500,000): 100% (FY2024) — “Our customer retention rate for our customers with an ACV of at least $500,000 was 100% for the year ended December 31, 2024”
Retention rate (Customers with ACV ≥$100,000): 95% (FY2024) — “For the year ended December 31, 2024, our year-over-year customer retention rate for such customers was 95%”
Retention rate (customers with ACV of at least $500,000): 98% (FY2023) — “Our customer retention rate for our customers with an ACV of at least $500,000 was 98% for the year ended December 31, 2023”
Retention rate (customers with ACV of at least $100,000): 92% (FY2023) — “For the year ended December 31, 2023, our year-over-year customer retention rate for such customers was 92%”
Net revenue retention (customers with ACV ≥$100,000): 92% (2023) — “Our net customer retention for customers of at least 100,000 per year was 92% in 2023”
Retention rate (customers with ACV over $100,000): 96% (2022) — “For the year ended December 31, 2022, our year-over-year customer retention rate for our customers with an ACV over $100,000 was 96%”
Retention rate (customers with ACV over $100,000): 98% (2021) — “For the year ended December 31, 2021, our year-over-year customer retention rate for our customers with an ACV over $100,000 was 98%”
Retention rate (contracts over $100,000): 99% (2020) — “last year we came in at 99% renewal and of those contracts over $100,000”
Retention rate (customers with ACV over $100,000): 99% (FY2020) — “our customer retention rate for our customers with an ACV over $100,000 for the year ended December 31, 2020 was 99%”
Schrodinger reports a 96% customer retention rate across its 1,150 customers.
Retention rate: 96% (FY2019) — “For the year ended December 31, 2019 and for each of the previous six fiscal years, our year-over-year customer retention rate for our customers with an ACV over $100,000 was 96% or higher.”
Retention rate (customers with ACV over $100,000): 96% (FY2018) — “our customer retention rate for our customers with an ACV over $100,000 was over 96% for the year ended December 31, 2018 and each of the previous five fiscal years.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.