NPS Intelligence (beta)

“Starry ended 2022 with an average 61 NPS. Additionally, Starry will continue to support and expand access to its digital equity program, Starry Connect, which specificall…”

“Peacock is the top performing US SVOD of Q3 with a Net Promoter Score of +9, though scores drop lower in other segments.”

“UTOPIA Fiber maintains a Net Promoter Score of 60, reflecting sustained customer satisfaction.”

“Tombigbee Fiber achieved Net Promoter Score of 92 and reached positive cash flow within two years using Calix AI platform.”

“Conexon Connect achieved a Net Promoter Score of 79, more than double the industry average.”

“Our Net Promoter Score (“NPS”) has increased 7 points, from +12 points as of March 31, 2022 to +19 points as of March 31, 2023. Our consumer fiber churn remained healthy …”

“MAXIS records a high touch point NPS of +68, attributed to customer loyalty and satisfaction following network capacity investment.”

“Openserve reported a Net Promoter Score of 79.2 for Q3 FY2025, up from 76.5 in the prior quarter, as fibre connectivity expanded.”

“Fidium reports a Net Promoter Score of 43 under new CEO leadership focusing on fiber-centric network standardization.”