Maxis
maxis.com.my ↗In their words
“MAXIS records a high touch point NPS of +68, attributed to customer loyalty and satisfaction following network capacity investment.”
“Maxis achieved a touchpoint NPS of +64 points in Q2, reflecting higher customer satisfaction than the previous quarter.”
“Maxis achieved a Net Promoter Score of +56 points in 2019 driven by personalized customer experiences.”
Disclosed NPS over time
Every Net Promoter Score Maxis has published, by date.
NPS disclosures (4)
MAXIS records a high touch point NPS of +68, attributed to customer loyalty and satisfaction following network capacity investment.
Maxis achieved a touchpoint NPS of +64 points in Q2, reflecting higher customer satisfaction than the previous quarter.
Maxis achieved a Net Promoter Score of +56 points in 2019 driven by personalized customer experiences.
Maxis registered a Touchpoint Net Promoter Score of +58 in Q3.
Retention disclosures (1)
Maxis stated 2026 priorities to strengthen customer retention through strategic bundling and enterprise expansion.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.