UTOPIA Fiber
utopiafiber.com ↗In their words
“UTOPIA Fiber maintains a Net Promoter Score of 60, reflecting sustained customer satisfaction.”
“UTOPIA Fiber boasts an industry-leading Net Promoter Score of 61 with sustained 2024 subscriber growth.”
“UTOPIA Fiber achieved a Net Promoter Score of 61 in its 2024 feedback survey, while delivering the fastest and most reliable internet speeds in the United States.”
Disclosed NPS over time
Every Net Promoter Score UTOPIA Fiber has published, by date.
NPS disclosures (4)
UTOPIA Fiber maintains a Net Promoter Score of 60, reflecting sustained customer satisfaction.
UTOPIA Fiber boasts an industry-leading Net Promoter Score of 61 with sustained 2024 subscriber growth.
UTOPIA Fiber achieved a Net Promoter Score of 61 in its 2024 feedback survey, while delivering the fastest and most reliable internet speeds in the United States.
UTOPIA Fiber achieved superior customer satisfaction levels in 2023, including a Net Promoter Score of 60 and 4.6 Google Rating.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.