Cable One
In their words
“Cable One CEO describes bundled mobile/wireline strategy targeting customer retention and lifetime value.”
“Cable One lost 17,000 residential broadband customers amid fiber competition, with CEO Jim Holanda citing customer retention as the top priority.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Cable One CEO describes bundled mobile/wireline strategy targeting customer retention and lifetime value.
Cable One lost 17,000 residential broadband customers amid fiber competition, with CEO Jim Holanda citing customer retention as the top priority.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.