United Online Inc
In their words
“Communications: Segment churn 2.7%”
“Content & Media: Segment churn 3.0%”
“Content & Media and Communications segments each recorded their lowest average monthly churn in United Online's history, at 2.9% and 2.7%, respectively”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (69)
Churn: 3.4% (Q4 2015) — “Churn 3.4% [for quarter ended December 31, 2015]”
Churn (Communications): 2.7% (Q1 2016) — “Churn (5) 2.7 % 3.4 % 2.8 % 3.0 % 3.1 % for March 31, 2016 through March 31, 2015”
Churn (Social Media): 2.1% (FY2015) — “Segment churn 2.1%”
Churn (Communications (Internet access)): 3% (FY2015) — “Segment churn 3.0%”
Churn (Communications): 3.4% (Q4 2015) — “Segment churn (5) 3.4 % 2.8 % 3.0 % 3.1 % 2.8 % for December 31, 2015”
Churn (Social Media): 1.9% (monthly) — “Segment churn 1.9 % 2.0 % 2.3 % 2.1 % 1.9 %”
Churn (Social Media): 3% (Q2 2015) — “Segment churn 3.0 %”
Churn (Social Media): 3.2% (monthly) — “Segment churn 3.1% 3.2% 2.8% 3.0% 3.2%”
Churn (Communications): 3.1% (monthly) — “Segment churn (5) 3.1% 2.8% 2.8% 3.0% 3.1%”
Churn (Content & Media): 3.1% (FY2014) — “Segment churn 3.1 % 3.1 % 3.6 % for year ended December 31, 2014, 2013, 2012”
Churn (Communications): 3% (FY2014) — “Segment churn 3.0 % 2.8 % 3.1 % for year ended December 31, 2014, 2013, 2012”
Churn (Content & Media): 3.2% (Q4 2014) — “Segment churn 3.2 %”
Churn (Communications): 2.8% (Q4 2014) — “Segment churn (5) 2.8 %”
Churn (Communications): 2.8% (Q2 2014) — “Segment churn 2.8 % [Communications Q2 2014]”
Churn (Communications): 3% (Q2 2014) — “Segment churn 3.0%”
Churn (Communications): 3.1% (Q3 2013) — “Segment churn 3.1 % [Communications Q3 2013]”
Churn (Content & Media): 3.2% (Q3 2013) — “Segment churn 3.2 % [Q3 2013]”
Churn (Communications): 2.7% (Q2 2014) — “Communications: Segment churn 2.7%”
Churn (Content & Media): 3% (Q2 2014) — “Content & Media: Segment churn 3.0%”
Churn (Communications): 2.7% (Q3 2013) — “Content & Media and Communications segments each recorded their lowest average monthly churn in United Online's history, at 2.9% and 2.7%, respectively”
Churn (Content & Media): 2.9% (Q3 2013) — “Content & Media and Communications segments each recorded their lowest average monthly churn in United Online's history, at 2.9% and 2.7%, respectively”
Churn (Content & Media): 3.1% (Q2 2013) — “Segment churn (7) 3.1 % 3.3 % 3.5 % 3.4 % 3.6 %”
Churn (Communications): 3% (Q1 2013) — “Segment churn 3.0% for Communications in quarter ended March 31, 2013 vs 3.4% prior year”
Churn (Content & Media): 3.3% (Q1 2013) — “Segment churn 3.3% for quarter ended March 31, 2013 vs 3.9% prior year”
Churn (Communications): 3.4% (Q1 2013) — “Segment churn (7) 3.0 % 2.9 % 3.1 % 3.2 % 3.4 %”
Churn (Content & Media): 3.9% (Q1 2013) — “Segment churn (7) 3.3 % 3.5 % 3.4 % 3.6 % 3.9 %”
Churn (Communications): 2.9% (Q4 2012) — “Segment churn (7) 2.9 % 3.1 % 3.2 % 3.4 % 3.4 %”
Churn (Content & Media): 3.5% (Q4 2012) — “Segment churn (7) 3.5 % 3.4 % 3.6 % 3.9 % 4.1 %”
Churn (Communications): 3.1% (Q3 2012) — “Segment churn 3.1 % 3.2 % 3.4 % 3.4 % 3.4 %”
Churn (Content & Media): 3.4% (Q3 2012) — “Segment churn 3.4 % 3.6 % 3.9 % 4.1 % 3.9 %”
Churn (Communications): 3.2% (Q2 2012) — “Segment churn 3.2% for Communications six months ended June 30, 2012”
Churn (Content & Media): 3.6% (Q2 2012) — “Segment churn 3.6% for six months ended June 30, 2012”
Churn (Communications): 3.4% (Q1 2012) — “Segment churn 3.4% for Communications quarter ended March 31, 2012”
Churn (Content & Media): 3.9% (Q1 2012) — “Segment churn 3.9% for quarter ended March 31, 2012”
Churn (Communications): 3.4% (Q3 2011) — “Communications Segment churn 3.4 % for Q3 2011”
Churn (Communications): 3.5% (Q2 2011) — “Communications Segment churn 3.5 % for Q2 2011”
Churn (Content & Media): 3.8% (Q2 2011) — “Content & Media Segment churn 3.8 % for Q2 2011”
Churn (Communications): 3.8% (Q1 2011) — “Segment churn 3.8 % for Communications Q1 2011”
Churn (Content & Media): 3.9% (Q1 2011) — “Segment churn 3.9 % for Q1 2011”
Churn (Communications): 4% (Q3 2010) — “Segment churn 4.0 % (monthly average for the period)”
Churn (Classmates Media): 3.5% (Q3 2010) — “Segment churn 3.5 % (monthly average for the period)”
Churn (Communications): 4.2% (Q2 2010) — “Segment churn 4.2 % (monthly average for the period)”
Churn (Classmates Media): 3.1% (Q2 2010) — “Segment churn 3.1 % (monthly average for the period)”
Churn (Communications): 4.3% (Q1 2010) — “Segment churn 4.3 % (monthly average for the period)”
Churn (Classmates Media): 3.2% (Q1 2010) — “Segment churn 3.2 % (monthly average for the period)”
Churn (Communications): 4.6% (Q3 2009) — “Communications: Segment churn 4.6%”
Churn (Classmates Media): 3.8% (Q3 2009) — “Classmates Media: Segment churn 3.8%”
Churn (Communications): 4.9% (Q2 2009, monthly) — “Communications: Segment churn 4.9 %”
Churn (Classmates Media): 4.3% (Q2 2009, monthly) — “Classmates Media: Segment churn 4.3 %”
Churn (Communications): 4.8% (Q1 2009, monthly) — “Segment churn 4.8% for Communications segment average monthly churn rate in Q1 2009.”
Churn (Classmates Media): 4.1% (Q1 2009, monthly) — “Segment churn 4.1% for Classmates Media segment average monthly churn rate in Q1 2009.”
Churn (Communications): 4.3% (recent quarter) — “Segment churn 4.3% for Communications segment pay accounts”
Churn (Classmates Media): 4.4% (recent quarter) — “Segment churn 4.4% for Classmates Media pay accounts”
Churn (Classmates Media): 4.1% (Q3 2008 (monthly average)) — “Segment churn 4.1 % 4.2 % 4.3 % 4.7 % 4.6 % ... September 30, 2008”
Churn (Communications): 4.5% (Q2 2008 (monthly average)) — “Segment churn(a) 4.5 % 4.8 % 4.4 % 4.9 % 4.7 %”
Churn (Classmates Media): 4.2% (Q2 2008 (monthly average)) — “Segment churn 4.2 % 4.3 % 4.7 % 4.6 % 4.6 %”
Churn (Consolidated): 4.3% (Q2 2008 (monthly average)) — “Churn 4.3 % 4.5 % 4.6 % 4.8 % 4.6 % ... June 30, 2008 March 31, 2008 December 31, 2007 September 30, 2007 June 30, 2007”
Churn (Communications): 4.8% (Q1 2008, monthly) — “Communications: Segment churn(a) 4.8%”
Churn (Classmates Media): 4.3% (Q1 2008, monthly) — “Classmates Media: Segment churn 4.3%”
Churn (consolidated): 4.5% (Q1 2008, monthly) — “Consolidated: Total pay accounts Churn(a) 4.5%”
Churn (Communications): 4.4% (Q4 2007) — “Communications: Segment churn 4.4%”
Churn (Classmates Media): 4.7% (Q4 2007) — “Classmates Media: Segment churn 4.7%”
Churn (Consolidated): 4.6% (Q4 2007) — “December 31, 2007 Consolidated: Total pay accounts 5,349 Churn 4.6%”
Churn (overall): 4.8% (Q3 2007) — “Our overall average monthly churn rate was 4.8% for the quarter ended September 30, 2007”
Churn (pay accounts): 5% (recent periods) — “Historically, we have lost an average of four to five percent of our pay accounts each month, which we refer to as churn, with churn in recent periods approximating or exceeding five percent.”
Churn (pay accounts): 5% (recent periods) — “Historically, we have lost an average of four to five percent of our pay accounts each month, which we refer to as churn, with churn in recent periods approximating five percent.”
Churn: 4.8% (Q1 2006) — “churn rate...improved...was approximately 4.8% for the March 2006 quarter as compared to approximately 5.1%”
Churn: 5% (Q4 2005) — “During the December 2005 quarter, we experienced increased churn in our access base as a whole, and this trend may continue. As a result, our overall churn, which was approximately 5% in the December 2005 quarter”
Churn: 5% (Q3 2005) — “our overall churn, which was 5% in the September 2005 quarter, may be higher in future periods”
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