NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  ALLO Communications

ALLO Communications

74
Latest disclosed NPS
9 Jun 2022
3
NPS entries
1 with a number
2019–25
Years covered
3 entries in all

In their words

“ALLO Communications achieved an average NPS of 74, far above industry standards.”
— reported by businesswire.com · 9 Jun 2022 · NI-EFFD5BC
“ALLO extends SmartTown for student secure Wi-Fi access, boosting retention and raising Net Promoter Scores.”
— reported by theglobeandmail.com · 18 Oct 2025 · NI-00FCC72
“ALLO raised its Net Promoter Score by 15 points year-over-year through customer support improvements via CSC partnership.”
— reported by bbcmag.com · 29 Sep 2019 · NI-3912B27

NPS disclosures (3)

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18 Oct 2025
NPSProgram

ALLO extends SmartTown for student secure Wi-Fi access, boosting retention and raising Net Promoter Scores.

— reported by theglobeandmail.com · 18 Oct 2025 · NI-00FCC72
theglobeandmail.com ↗
9 Jun 2022
NPS74

ALLO Communications achieved an average NPS of 74, far above industry standards.

— reported by businesswire.com · 9 Jun 2022 · NI-EFFD5BC
businesswire.com ↗
29 Sep 2019
NPSProgram

ALLO raised its Net Promoter Score by 15 points year-over-year through customer support improvements via CSC partnership.

— reported by bbcmag.com · 29 Sep 2019 · NI-3912B27
bbcmag.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.