gFiber
gfiber.com ↗In their words
“GFiber crowned Broadband Provider of the Year with Net Promoter Score of 62, comparable to high-performing consumer brands.”
“GFiber named #1 in Customer Satisfaction in the South by J.D. Power.”
NPS disclosures (2)
gFiber named #1 in Customer Satisfaction in the South by J.D. Power.
GFiber crowned Broadband Provider of the Year with Net Promoter Score of 62, comparable to high-performing consumer brands.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.