NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Tachus
88
Latest disclosed NPS
7 Feb 2023
4
NPS entries
3 with a number
2020–23
Years covered
4 entries in all

In their words

“Tachus Fiber Internet, a 100% fiber provider, passes 100,000th home in Houston with a world-class Net Promoter Score of 88.”
— reported by businesswire.com · 7 Feb 2023 · NI-BB56593
“Tachus Fiber Internet reported an NPS of 84, the highest of any competitor in its market.”
— reported by mytechdecisions.com · 10 Jun 2022 · NI-95709FC
“Internet service provider Tachus reported an unprecedented net promoter score of 93, significantly above typical ISP scores.”
— reported by globenewswire.com · 10 Jun 2020 · NI-110E247

Disclosed NPS over time

Every Net Promoter Score Tachus has published, by date.

809010020202022938488

NPS disclosures (4)

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7 Feb 2023
NPS88

Tachus Fiber Internet, a 100% fiber provider, passes 100,000th home in Houston with a world-class Net Promoter Score of 88.

— reported by businesswire.com · 7 Feb 2023 · NI-BB56593
businesswire.com ↗
7 Aug 2022
NPSProgram

Tachus achieves world-class Net Promoter Score reflecting customer trust in reliable fiber Internet connection.

— reported by yahoo.com · 7 Aug 2022 · NI-644E68E
yahoo.com ↗
10 Jun 2022
NPS84

Tachus Fiber Internet reported an NPS of 84, the highest of any competitor in its market.

— reported by mytechdecisions.com · 10 Jun 2022 · NI-95709FC
mytechdecisions.com ↗
10 Jun 2020
NPS93

Internet service provider Tachus reported an unprecedented net promoter score of 93, significantly above typical ISP scores.

— reported by globenewswire.com · 10 Jun 2020 · NI-110E247
globenewswire.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.