I Cable Communications Ltd
In their words
“Effective anti-piracy measures helped to ease churn to 1.6% (2001: 1.8%) per month.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (Pay-TV): 1.6% (FY2003, monthly) — “Pay-TV average monthly churn rate(5). … ”
Churn (Pay TV): 1.6% (FY2002) — “Effective anti-piracy measures helped to ease churn to 1.6% (2001: 1.8%) per month.”
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.