NPS Intelligence (beta)

“Format, combined with our ability to build trust, own the customer relationship, and make good on our customer promises has allowed us to generate high customer satisfact…”

“And this year, we achieved a Net Promoter Score of 68 for our schools. Of all of our achievements, our Net Promoter Score might be the one I'm most impressed with.”

“UB customers typically express high satisfaction with their UB experience, resulting in our average net promoter score of 61 and an average course rating from UB learners…”

“And frankly, with 78% name recognition of Chegg Services and an 80% NPS, what we're really seeing is an inflection point in students recommending our services to others.”

“TAL achieved +70 Net Promoter Score for claims customer service, supporting customer retention during uncertain times.”

“Simplilearn reports a Net Promoter Score of 80.”

“G8 Education's Family NPS increased by 7 points to 58 in H1 2026, reflecting stronger family satisfaction and engagement.”

“Arlington ISD staff Net Promoter Score edged up to 25 (68% engagement), though the district missed its goal of 30.”

“Charles Darwin University achieved an NPS of 30 in the Etio International Student Barometer survey.”