NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Education  /  Vitru Ltd

Vitru Ltd

EducationHigher Education
51
Latest disclosed NPS
17 Sep 2020
4
NPS entries
3 with a number
2020–26
Years covered
4 entries in all

In their words

“We also measure our Net Promoter Score, or NPS, which, as of December 2019, was 51. This is one of the highest scores in the entire industry according to Educa Insights.”
— Vitru Ltd · SEC F-1 IPO prospectus · filed 17 Sep 2020
“We also measure our Net Promoter Score, or NPS, which, as of December 2019, was 51. This is one of the highest scores in the entire industry according to Educa Insights.”
— Vitru Ltd · SEC F-1 IPO prospectus · filed 8 Sep 2020
“We also measure our Net Promoter Score, or NPS, which, as of December 2019, was 51. This is one of the highest scores in the entire industry according to Educa Insights.”
— Vitru Ltd · SEC F-1 IPO prospectus · filed 24 Aug 2020

Disclosed NPS over time

Every Net Promoter Score Vitru Ltd has published, by date.

5060515151

NPS disclosures (4)

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12 Aug 2026
NPSProgram

Vitru Q2 2026 highlights improvements in student experience with Net Promoter Scores increasing at both UNIASSELVI and UniCesumar brands.

— reported by investing.com · 12 Aug 2026
investing.com ↗
17 Sep 2020
NPS51

We also measure our Net Promoter Score, or NPS, which, as of December 2019, was 51. This is one of the highest scores in the entire industry according to Educa Insights.

— Vitru Ltd · SEC F-1 IPO prospectus · filed 17 Sep 2020
SEC F-1 IPO prospectus ↗
8 Sep 2020
NPS51

We also measure our Net Promoter Score, or NPS, which, as of December 2019, was 51. This is one of the highest scores in the entire industry according to Educa Insights.

— Vitru Ltd · SEC F-1 IPO prospectus · filed 8 Sep 2020
SEC F-1 IPO prospectus ↗
24 Aug 2020
NPS51

We also measure our Net Promoter Score, or NPS, which, as of December 2019, was 51. This is one of the highest scores in the entire industry according to Educa Insights.

— Vitru Ltd · SEC F-1 IPO prospectus · filed 24 Aug 2020
SEC F-1 IPO prospectus ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.