Strategic Education, Inc.
strategiceducationinc.com ↗In their words
“Consumer satisfaction with Sophia was also very strong, with a net promoter score of 63. For the full year 2021, Sophia's operating margin was 54%, which is net of ongoing investments we continue to make, over the next several years as the product…”
“JWMI's net promoter score of 79 is nearly three times higher than the business school average and the institute graduated 664 students, a 14% increase from the prior year.”
“It has a very high net promoter score, so we know that the subscribers there really value the product. We have added, I'd say, pretty sizable incremental marketing investments since Sofia that have a very near-term ROI for us.”
Disclosed NPS over time
Every Net Promoter Score Strategic Education, Inc. has published, by date.
NPS disclosures (4)
It has a very high net promoter score, so we know that the subscribers there really value the product. We have added, I'd say, pretty sizable incremental marketing investments since Sofia that have a very near-term ROI for us.
Consumer satisfaction with Sophia was also very strong, with a net promoter score of 63. For the full year 2021, Sophia's operating margin was 54%, which is net of ongoing investments we continue to make, over the next several years as the product…
JWMI's net promoter score of 79 is nearly three times higher than the business school average and the institute graduated 664 students, a 14% increase from the prior year.
The net promoter scores the highest in the university, higher even than the Jack Welch Management Institute which historically has been our highest NPS score.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Education
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.