Udacity
udacity.com ↗In their words
“Udacity Enterprise Business achieves record growth in 2019 with 150 percent dollar retention rate.”
“Udacity announced record customer retention rates under new CEO Gabriel Dalporto, alongside growth in Fortune Global 500 enterprise customers.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Udacity Enterprise Business achieves record growth in 2019 with 150 percent dollar retention rate.
Udacity announced record customer retention rates under new CEO Gabriel Dalporto, alongside growth in Fortune Global 500 enterprise customers.
Lighthouse companies in Education
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.