Gaotu Techedu
In their words
“Driving the retention rate of existing students, which exceed 75% this quarter”
“Achieved a retention rate exceeding 90%, a compelling testament to the strong synergy”
“We just finished the Q4 retention in November, and the retention rate was as high as 78%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Gaotu Techedu's Q1 2026 growth was supported by stronger retention and word-of-mouth.
Retention rate: 75% (Q4 2025) — “driving the retention rate of existing students, which exceed 75% this quarter”
Retention rate (programming courses): 90% (Q1 2025) — “achieved a retention rate exceeding 90%, a compelling testament to the strong synergy”
Retention rate: 78% (Q4 2022) — “We just finished the Q4 retention in November, and the retention rate was as high as 78%”
Retention rate (programming tutoring business): 80% (Q2 2022) — “the retention rate of our programming tutoring business was almost 8% during this quarter”
Lighthouse companies in Education
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.