B
Busuu
busuu.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2020
Years covered
1 entries in all
In their words
“Busuu improved month-on-month customer retention by 10 percent during COVID-19.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
28 Nov 2020
Retention+10%
Busuu improved month-on-month customer retention by 10 percent during COVID-19.
— reported by mobilemarketingmagazine.com · 28 Nov 2020
mobilemarketingmagazine.com ↗Lighthouse companies in Education
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.