Bridgepoint Education Inc
In their words
“The student NPS of 58.5 exceeded the goal of 51.8 and slightly exceeded the maximum performance target of 58.0, a strong indicator that the Company positively impacted students’ perception of their academic 29 experience.”
“The student NPS of 58.5 exceeded the goal of 51.8 and slightly exceeded the maximum performance target of 58.0, a strong indicator that the Company positively impacted students’ perception of their academic 105 experience.”
“The student NPS improved 2.3 points or 4% year-over-year, a strong indicator that the Company positively impacted students’ perception of their academic experience.”
Disclosed NPS over time
Every Net Promoter Score Bridgepoint Education Inc has published, by date.
NPS disclosures (17)
The student NPS of 58.5 exceeded the goal of 51.8 and slightly exceeded the maximum performance target of 58.0, a strong indicator that the Company positively impacted students’ perception of their academic 29 experience.
The student NPS of 58.5 exceeded the goal of 51.8 and slightly exceeded the maximum performance target of 58.0, a strong indicator that the Company positively impacted students’ perception of their academic 105 experience.
The student NPS improved 2.3 points or 4% year-over-year, a strong indicator that the Company positively impacted students’ perception of their academic experience.
• net promoter score - a loyalty metric; and • employee engagement.
The performance target for quality will require the achievement by the Company in 2018 of certain quality metrics based on student retention, cohort default rate, 90/10 ratio, net promoter score and employee engagement.
• net promoter score - a customer loyalty metric; and • employee engagement.
The performance target for quality will require the achievement by the Company in 2017 of certain quality metrics based on student retention, cohort default rate, 90/10 ratio, net promoter score and employee engagement.
• net promoter score - a customer loyalty metric; • student retention;
The performance target for quality will require the achievement by the Company in 2016 of certain quality metrics based on student retention, cohort default rate, 90/10 ratio, net promoter score and employee engagement.
The performance target for quality will require the achievement by the Company in 2015 of certain quality metrics based on student retention, cohort default rates, 90/10 ratio, net promoter score and employee engagement.
• net promoter score - a customer loyalty metric; • employee retention; and •
The performance target for quality will require the achievement by our company in 2014 of certain quality metrics based on student retention, cohort default rates, 90/10 ratio, net promoter score, employee engagement and success in company-wide…
• net promoter score - a customer loyalty metric; • employee retention; and •
The performance target for quality will require the achievement by our company in 2013 of certain quality metrics based on cohort default rates, 90/10 ratio, net promoter score, employee retention, and the development of innovative tools to measure…
The performance target for quality will require the achievement by our company in 2012 of certain quality metrics based on cohort default rates, 90/10 ratio, net promoter score, employee retention, and the development and enhancement of certain…
…the achievement by our company in 2011 of certain quality-based metrics based on cohort default rates, 90/10 ratio, net promoter score, employee retention and the development and enhancement of certain predictive modeling and learning tools…
…cash bonus based on the achievement by our company in 2011 of quality-based metrics based on cohort default rates, 90/10 ratio, net promoter score, employee retention and the development and enhancement of certain predictive modeling and learning tools.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Education
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.