Duolingo
duolingo.com ↗In their words
“Duolingo's User Retention Rate reached a record 84%, though net income fell 26% and adjusted EBITDA declined 2%.”
“Duolingo drove multiple measures of user retention to all-time highs in Q2 as the company pursued improvements to its free offerings.”
“Duolingo faces subscriber retention challenges despite paid subscriber penetration increasing from 8.5% to 9% in Q3 2025.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Duolingo's User Retention Rate reached a record 84%, though net income fell 26% and adjusted EBITDA declined 2%.
Duolingo drove multiple measures of user retention to all-time highs in Q2 as the company pursued improvements to its free offerings.
Duolingo faces subscriber retention challenges despite paid subscriber penetration increasing from 8.5% to 9% in Q3 2025.
Lighthouse companies in Education
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.